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PRIVACY POLICY

Welcome to Elation!

Your privacy is critical to us. This Privacy Policy outlines how Elation ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website Elation and use our services. This policy complies with the applicable data protection regulations in Sri Lanka.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information from you:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Payment information (e.g., credit card details)

  • Identification documents (e.g., passport number)

1.2 Non-Personal Information

We may collect non-personal information, such as:

  • Browser type

  • IP address

  • Device information

  • Website usage data 

2. How We Collect Information

2.1 Directly from You

  • When you make a reservation or booking through our website.

  • When you contact us via email, phone, or our contact form.

  • When you subscribe to our newsletter or promotional materials.

2.2 Automatically

  • Through cookies and other tracking technologies when you visit our website.

3. Use of Information

We use the collected information for the following purposes:

  • To process and manage your bookings and reservations.

  • To communicate with you regarding your bookings and provide customer support.

  • To send you promotional offers and updates (you can opt-out at any time).

  • To improve our website and services.

  • To comply with legal obligations and regulations.

4. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • To trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

  • To comply with legal requirements or respond to lawful requests by public authorities.

  • To protect our rights, property, or safety and that of our users.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

Under Sri Lankan law, you have the following rights regarding your personal information:

  • The right to access the personal information we hold about you.

  • The right to request the correction of inaccurate or incomplete information.

  • The right to request the deletion of your personal information.

  • The right to object to the processing of your personal information.

  • The right to withdraw consent at any time (if processing is based on consent).

To exercise these rights, please contact us at [Insert Contact Information].

7. Cookies

Our website uses cookies to enhance your experience. You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Elation: 18 Gurupokuna, Kalametiya, Sri Lanka, Tangalle
Email: elation7@gmail.com
Phone: +
94 (0)123-456-789

By using our website and services, you consent to the terms of this Privacy Policy.

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